The reception desk
It is very difficult for many small businesses to make the transition to offering a full time first point of contact and the costs and consequences of employing staff are every increasing.
Through Acacia Services we have access to an on-demand service that can deal with both the routine administrative support and also more complex tasks. As examples they have assisted with some of the following tasks.
Secretarial functions
Whether your requirements are occasional or constant, Acacia can provide typing and a full range of secretarial services through digital dictation whereby your dictation can be attached to an email and the resulting work can be sent back in whatever format requested, for instance Microsft Word or Adobe Acrobat.
Design and implementation of information and accounting systems
In considering the implementation of any computerised solution, whether this is for the maintenance of the accounting systems or a database for another function the choice of software is a key decision. We become involved with our clients choice of both hardware and software and can provide expertise on the transition from paper-based to computer-based systems.
Design of control documents, report formatting
With the increasing use of the Internet as a means of spreading information, the presentation of that information becomes equally increasingly important. We have an in-house technical author with wide experience, which ensures that documents, whether they are internal manuals, control documents or sales literature are designed for the maximum ease of use.
Particularly the use of Adobe Acrobat interactive forms is becoming ever more popular and Acacia can assist by the creation and publishing of forms which can then either be transmitted on paper or in XML format which can then enable information captured on the forms to be summarised and analysed in, for instance, Microsoft Excel spreadsheets.
